Issue details

Tenant & Leaseholder Engagement Framework

The Tenant and Leaseholder Engagement Framework sets out how Melton Borough Council will engage meaningfully with, listen to and be accountable to tenants and leaseholders.  This is critical to shape and improve future service delivery.  The framework will be supported by a delivery plan and will enable the development of a new tenant engagement approach.  It is a key part the Council’s response to the Government White Paper 2020, ‘The Charter for Social Housing Residents’.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 04/11/2021

Decision due: 12 Jan 2022 by Cabinet

Lead member: Portfolio Holder for Housing and Landlord Services

Lead director: Director for Housing and Communities

Contact: Lesley Armstrong, Tenant Engagement and Service Improvement Lead Email: .armstrong@melton.gov.uk.

Decisions

Agenda items